Privacy Policy

Effective Date: January 1, 2025

Thank you for using R1Resume! This Privacy Policy explains how R1Resume ("we", "us", or "our") collects, uses, shares, and protects information in connection with our web application (the "Service"). By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use R1Resume, we may collect information you provide directly, such as when you:

  • Create an account
  • Build and edit your resume
  • Use AI-powered features for resume review and optimization
  • Contact customer support
  • Subscribe to our service

1.2 Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and features used
  • Time and date of visits

This information helps us understand how you interact with the Service and improve our offerings.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve the Service
  • Process your resumes using AI technology for review, optimization, and matching
  • Personalize your experience and customize content
  • Respond to your inquiries and provide customer support
  • Process payments and manage subscriptions
  • Communicate with you about updates, promotions, and other news related to R1Resume
  • Analyze usage patterns and improve our Service
  • Detect, prevent, and address technical issues or fraud

3. Sharing Your Information

We may share your information as follows:

  • With third-party service providers who assist us in providing, maintaining, and improving the Service (including AI service providers)
  • With payment processors to handle subscription payments
  • With your consent or as directed by you, such as when you export or share your resume
  • To comply with legal obligations or respond to lawful requests from public authorities
  • In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations

We do not sell your personal information to third parties for their marketing purposes.

4. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except as required for legal or operational purposes.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure storage, and access controls. However, please note that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Export your resume data
  • Opt-out of promotional communications
  • Request a copy of the data we hold about you
  • Object to or restrict certain processing of your information

To exercise these rights, please contact us at the email address provided below.

7. Children's Privacy

R1Resume is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to such transfers.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on this page and updating the "Effective Date" above. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.